4th Platform Cloud Backup and Recovery (powered by EVault®)
4th Platform Cloud Backup consists of a range of professional-grade, automated online data protection services.
Our automated online backup and recovery offering provides secure, reliable, efficient protection of your organization’s critical data, directly through the Internet.
With 4th Platform Cloud Backup, you get a world-class data protection infrastructure that lets you safeguard your data without additional capital expense. It automatically backs up selected desktop, laptop and server data from across your organisation.
Your data is de-duplicated, compressed, encrypted, and then transmitted to our dedicated specialist vaults. Recovery of your data is one phone call away. It’s all at your fingertips whenever you need it - with multiple options for fast, fool proof recovery.
4th Platform Cloud Backup centralises the backup and recovery of data on all computers distributed throughout your organisation - headquarters, remote and branch office (ROBO) locations. Agents automatically back up your data over the Internet.
All your data is encrypted before it leaves the endpoint and is only decrypted when it needs to be restored back to its original location or an alternative location specified by you. You hold the encryption key so the data is only accessible by you (unless you choose otherwise). Primarily this is a fully automated and managed service and we will monitor and rectify and failures or anomalies.
You have the option to manage your own backup environment via a web based management portal in which case we will provide the Powered by EVault platform, infrastructure and support and you will manage and monitor your own backup and restore procedures and requirements.
Offsite Data Retention 30 daily backups + 11 monthly backups – 41 restore points.
Optional Appliance 7 daily backups, custom
Platform Support* Windows Microsoft Windows, Novell NetWare, Linux, Sun Solaris, HP-UX, IBM AIX, IBM i, and VMware
Application Support* Microsoft Exchange, Microsoft SQL Server, Microsoft SharePoint, Microsoft Cluster Services, Oracle, and other applications.
4th Platform Support Initial set-up and business hours 1st level support via your trusted partner
* Your current ‘in service’ release of platforms and applications to be backed up will be verified against EVault’s current supported platform and application lists to ensure compatibility on deployment. Compatibility of 4th Platform Cloud Backup with future platforms and applications cannot be guaranteed but compatible agents will be made available as part of the service when and if they are released by EVault.
This service will be provided in accordance with the 4th Platform Cloud Terms and Conditions and other relevant Contract documents