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Service Definition

4th Platform Server Support

For Customers with on premises servers, 4th Platform Server Support provides a comprehensive service. Remote and telephone server support along with server checks are provided to give customers complete peace of mind.

Included in the 4th Platform Server Support service:

  • Telephone and remote server support
  • Server checks
  • Creation of new users and user maintenance
  • Server patching and general updates
  • General support and troubleshooting

The following is not included in the 4th Platform Server Support service (although can be provided as an additional service):

  • Specialist application support
  • Third party service support
  • Disaster recovery
  • Server backups
  • Onsite support


Talk to our experts and optimise your IT and security setup today

4th Platform can help you with bespoke IT requirements, call us on 0333 240 8139

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