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Voice

Inbound or Call Manager

Call Routing / Managing & Reporting Portal.

Inbound provides online access to a full range of call routing, monitoring and management tools to empower your business and drive customer service.

Inbound is packed with features to help you manage incoming calls, providing greater business efficiency, resilience, flexibility and better customer service. From simple call routing through to comprehensive call centre services, Inbound is everything your business needs.

Instant call management puts you in control

A network telephony service which provides your business with online access to a full range of call routing, monitoring and management tools that put you in control and help improve customer service.

Any number, anywhere, from any device

Available on both geographic (01/02) and non-geographic (08/03) numbers and accessed from any device via a secure user-friendly website.

Easy to use

Jargon free, intuitive service enables you to become very productive, very quickly.

Immediate to set up

Everything is online and directly feeds into our network, allowing you to instantly create or make changes to call plans, announcements and other features.

No capital outlay

No set up costs means it can be funded out of operational spend, enabling quick decision making and implementation.

Talk to our experts and optimise your IT and security setup today

4th Platform can help you with bespoke IT requirements, call us on 0333 240 8139

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