An old telephone system became a big issue when the lockdown was imposed, employees were only able to answer the phones on site at the office and not remotely. Within two days, 4th Platform had found a solution and it was implemented with ease.
Established in 1974, Porchlight is one of Kent’s foremost homelessness charities and supports vulnerable and homeless people across the county. The charity works with individuals, organisations and government to prevent the breakdown of communities and reduce poverty. With around 220 full/part-time staff spread over 15 locations, Porchlight helps homeless and vulnerable people get support with their housing, mental health, physical health, education and employment.
4th Platform has supported Porchlight with IT and print solutions since 2009. The needs of the charity have developed over time and 4th Platform have been there to give advice and solutions to suit the changing requirements.
“We always know that 4th Platform will give the best solution advice to help the charity, and not just that, the service is impeccable, the engineers are amazing. 4th Platform is one of our most trusted suppliers.”