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It Solutions


Resilience and scalability gives you flexibility and peace of mind.


Delivering Customer Service Excellence

4th Platform will install a tailor-made Hosted Contact Centre and or associated CRM solution, so your business can increase customer service levels by streamlining and better managing resources. The 4th Platform service delivers the optimum solution blending a complete set of omni-channel features such as Voice, email, SMS, Web Chat and many more.

Key Benefits

  • Ideal for home and flexible working

    Perfect for homeworkers or staff on the move that need to work productively whilst out of the office thus making flexible working a reality.

  • Get new features immediately

    Hosted Contact Centre already has a host of great features and provides a business route towards true unified communications. You get new features, upgrades and optional integrations with third-party applications as soon as they are developed and released.

  • Save money, work smarter

    Save money and improve interoperability between your mobiles and your fixed telephones with extremely competitive on-net rates via our partners’ business grade network.

  • One supplier makes your life easier

    We provide everything from handsets to core network access, onsite installation, training and user guides, saving you time and hassle.

  • Multi-site deployment – only one system to buy

    Connect multiple sites easily and cost-effectively with one system. Transfer calls to different locations seamlessly, integrate with your company CRM and corporate directory and implement call schedules in minutes.

  • Highly reliable and scalable with support wrap

    Hosted Contact Centre offers your business a reliable phone system that can scale easily as you grow. We provide full support including training, number porting, provisioning and 24/7 UK-based assistance giving you complete peace of mind.

Discuss the best cloud solution for your business

Call 0333 240 8139

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Talk to our experts and optimise your IT and security setup today

4th Platform can help you with bespoke IT requirements, call us on 0333 240 8139

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